What Is VICIDial Zoho Integration?

VICIDial is a well known VoIP based call center dialer software. Its USP is that it is available as an open source solution which makes it affordable to all. There are thousands of call centers that use it to run their call centers, BPOs and KPOs. The VICIDial experts make it perfect for companies and call centers that want to gain some kind of competitive edge as they provide required customization in it.

Asterisk Development for VoIP Service Providers

VoIP based communication is a huge business. There are so many VoIP service providers all across the world that caters the communication needs of their customers. The VoIP service providers offer communication services to the enterprises, small businesses, startups, MNCs and even to the residential users. To run the business, VoIP service providers often need VoIP solutions.

Elision Announced Top Products and Solutions To Be Showcased at Vibrant Gujarat 2019

Elision Technolab LLP aka Elision is a leading VoIP company. The company has been catering its local and international customers for more than a decade. The company thrives to cater more customers and as part of this goal, the company is going to participate in upcoming Global Summit, namely, Vibrant Gujarat 2019. The company is an exhibitor in that event and will greet the visitors, delegates, sponsors and other attendees of Vibrant Gujarat

How Call Center CRM Integration Increase Agent Productivity?

Call center CRM integration is really popular among big call centers, but small scaled call centers often ignore this powerful functionality which is available at competitive rates. All call centers must get this service to increase the agent productivity and as we all know the productivity of agents often becomes a deciding factor of success for call centers.

Asterisk Development for Unified Communication Solutions

The legacy communication systems are getting replaced by high end communication solutions. If you are still using the traditional communication system for your business, then this is the time to take benefit of the latest trends and technological innovations. Replace your old telecom system or PBX hardware with the unified communication system build with Asterisk development. If you are wondering why to use Asterisk development over all other options than read on to know this platform and its USPs closely.

Top 3 Business Benefits of VoIP Solutions

The VoIP aka Voice over Internet Protocol technology has made it possible to conduct the calls over internet. To be specific, the VoIP technology compresses the voice vibrations (also known as analog signals) and converts them into the digital signals. These digital signals get transmitted over the internet. At the receiving end, if the receiving device is digital then the same signals will be delivered directly over there. If the receiving device is analog then the digital signals will be converted into the analog signal with the reverse process.

 

The VoIP technology has invented many VoIP solutions and products such as IP PBX Solution, Conferencing Solution, Call Center Solution, Class 4 Softswitch, etc., which offer a plethora of benefits to any organization. This article will share a few key benefits offered by the VoIP technology.

 

Advanced Features and Superior Quality

The VoIP solutions are known to offer advanced experience to the users. It takes the communication to the next level. The VoIP Solutions offer many advanced features compared to the legacy system. For example, the VoIP Solution allows integrating an Interactive Voice Response System, which will work as an auto attendant system. There are many as such features offered by the different VoIP solutions to the businesses. This helps the businesses to take their communication and collaboration to another level from mere audio calling. Moreover, the digital signals traversed with the VoIP technology are less prone to noise or other deterioration. This helps in delivering high quality voice and video at the receiving end.

 

Reduced Cost

While you use a VoIP technology, you will get more features, but the expense will be reduced. The VoIP calling is much cheaper compared to PSTN (Public Switched Telephony Network).  Moreover, the VoIP solutions are software based, which removes the unnecessary hardware and wiring which are an irreplaceable part of a legacy system. This not only makes installation and management cost effective, but also makes maintenance cheaper compared to the traditional communication solutions. There are many cost benefits a business can gain by making VoIP their integral part. That is why cost benefit is one of the major factors which attract more and more users towards it.

 

Increased Productivity

The VoIP solutions offer advanced communication and collaboration features to your staff. These make sure that your staff members stay connected and can work collaboratively. Moreover, the VoIP solutions also offer the mobility because almost all VoIP products are accessible remotely. Thus, the VoIP solutions can be utilized from anywhere, at any time. It makes it perfect for people who need to travel a lot because of their job. This increases the productivity of your staff remarkably. The VoIP solutions also enable your staff to increase the efficiency.

 

Elision is one of the leading companies that offer the best VoIP solution and VoIP solution development services. For more details, please visit http://www.elisiontec.com/

 

Top 3 Benefits of Zoho VICIDial Integration

When you want to run effective customer care and prospecting campaigns, the two most important solutions are the Contact center solution and CRM solution. One lets you take care of calling activity and another let you manage all information related to the lead. Normally, you get two separate solutions and you need to switch back and forth to use the features of this solution. There are many drawbacks of this approach and thus, you should use a more effective way by integrating the call center solution and the CRM solution.

Why Use Asterisk Development to Build Unified Business Communication Solution?

Unified communication is needed by all the businesses. The traditional telecommunication system is slow and expensive. Also, it has limited features to offer to today’s fast growing businesses. The best solution that can benefit a business with empowered communication is a VoIP based communication system. There are different VoIP technologies that can be used to build unified communication system, but Asterisk development is the best among all. In this article, I will share the top 3 reasons to use Asterisk solution development to build the unified communication solution(s) for the businesses and enterprises.

VoIP Softswitch is Defining New Success Milestones for ITSPs

ITSPs aka Internet Telecom Service Providers were using hardware-based infrastructure to provide Telephony services to their clients in the early days of ITSP. The VoIP Softswitch has changed the whole business model of internet telephony services. It has brought software based Softswitches in the picture that can be used in place of the bulky hardware based telecom switches. The VoIP softswitch has been adopted by many service providers and it is evident that it is defining new success milestones for them.

The VoIP Softswitches are available with different features to cater all different types of Internet Telephony Service Providers. The Class 4 Softswitch is used by the wholesale service provider that deals with the local ITSPs. The Class 5 Softswitch is furnished with advanced communication and collaboration features that can be used by local VoIP service providers to offer VoIP services to local businesses and residential users. The Hybrid VoIP Softswitch is used by the ITSPs that deal with both, wholesale and local internet telephony services.

The VoIP softswitch solution is software, so it can be setup and configured easily and within short time unlike traditional telecom system which needs specialized manpower working with various hardware and wires to create a telecom switch. The VoIP softswitch is cost effective compared to the traditional system because of its lightweight and portable nature. Thus, you don’t need to worry about its installation and maintenance or situations when you need to relocate the office. You can access the functions of the VoIP softswitch from remote locations as it comes as a web based application.

The VoIP softswitch solution also provides more features to delight your customers. Thus, the ITSPs can create various packages to benefit the customers. The ITSPs can expand business by getting more customers.

The VoIP softswitch solution is easy to scale up as all you need is upgrading the software to support more customers. This empowers ITSPs to grow their business without worrying about the infrastructure or capacity of the telecom switch.

The VoIP softswitch is easy to use and manage as it comes with a graphical user interface. Also, it doesn’t need too technical staff to take care of it. Anyone with working knowledge of computer can use it after getting training from the VoIP softswitch development company. The maintenance cost of this softswitch solution is also cheaper than its counterparts.

Overall the VoIP softswitch solution provides a complete environment and support to ITSPs so they can define new milestones of the business and achieve those very easily.

Elisiontec is one of the leading VoIP companies that offer affordable VoIP softswitch solution development with custom features. The company also offers free consultancy service to ITSPs that are looking for more guidance on the VoIP softswitch. For more details, please visit http://www.elisiontec.com/softswitch-software

 

FreeSWITCH Development Services to Develop and Manage Reliable VoIP Solution

VoIP is dominating business communication in many industries. There so many enterprises and small businesses that use VoIP solutions to empower their communication infrastructure. There are many businesses that are taking benefit of this fact and starting new businesses with VoIP development.

There are many VoIP telephony platforms that can be used to build unified communication solutions. The most popular is FreeSWITCH. It is a cross platform telephony solution that can be used to develop any powerful solution that handle multiple media types effectively. It is highly modular and platform independent. Also, it can handle millions of voice and video call by maintaining great quality. However, to build a reliable FreeSWITCH solution, you must have expertise in FreeSWITCH.

If you are not aware of the nitty gritty of FreeSWITCH development, no need to worry as we, Elisiontec, have a team of experienced FreeSWITCH engineers that is skilled to develop various single tenant and multi tenant VoIP solutions on top of FreeSWITCH. Our team has experience of developing below mentioned VoIP solutions in FreeSWITCH:

• Contact center solution
• IP PBX software
• Voice logger solution
• VoIP Softswitch
• VoIP telephony solution
• And more

We have developed both, single tenant and multi tenant FreeSWITCH solutions that are in use by our clients worldwide. You, too, can take benefit of our skills in FreeSWITCH. We offer FreeSWITCH services to our clients with two different models:

• Fixed cost FreeSWITCH development
• Hire FreeSWITCH developer

You can choose any model based on your preference. Also, our team can provide you the consultancy service to identify the best hiring model for you.

Along with the FreeSWITCH development services, we also benefit our clients with the ongoing support and maintenance services. A FreeSWITCH solution will need less maintenance than a hardware based communication system, but you must upgrade the FreeSWITCH version and perform other required checks to assure your FreeSWITCH based omnichannel communication system is up-to-date. Ongoing maintenance of your FreeSWITCH solution will assure you are having the most stable and advanced version of the FreeSWITCH.

Another service that we offer is FreeSWITCH is customization. We can develop and integrate a new functionality in the existing FreeSWITCH solution. Also, we can benefit you with the performance enhancement services in which we enhance the system performance with our expert FreeSWITCH services.

Our FreeSWITCH services are renowned because of our expertise in this cross platform telephony platform. We can be your one stop solution for all FreeSWITCH related needs. Let’s discuss more details about your requirement. To explore more details about our offered FreeSWITCH services, please visit http://www.elisiontec.com/freeswitch-services/